Product

Are there any box test results? If needed, can testing be conducted?

Yes, box test results are available, and additional tests can be conducted upon request.

What certifications are available, such as GHP or ISO 14000?

The company holds GHP and ISO 14000 certifications to ensure quality and safety.

Is there a minimum order quantity? If so, how much?

The minimum order quantity is 500 boxes per design, depending on the size and complexity.

What are the steps for creating custom branded boxes?

You can provide designs or ideas, and our team will assist with design and provide a quotation.

What are the costs for printing blocks and die-cuts?

Printing blocks start at 3,000 THB, and die-cuts start at 5,000 THB.

Do you have pre-made boxes for sale?

Yes, pre-made boxes in standard sizes are available for purchase.

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Delivery

How many days after receiving the PO can delivery be made? Or can the usage plan be communicated in advance before issuing the PO?

Delivery usually takes 7-15 days after PO confirmation, but usage plans can be communicated in advance for preparation.

In urgent cases, how many days are needed to provide support?

Support can be provided within 3-7 days, depending on quantity and material availability.

Is there a regular delivery route in this area? If the truck isn’t fully loaded, can it still deliver?

Yes, there are regular delivery routes, and smaller quantities can also be delivered.

Is delivery free, or are there additional charges?

Delivery is free for orders meeting the minimum purchase requirements.

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Service

If there are issues with product quality or urgent delivery, can Siam Carton Industry provide support and resolve the issue?

Yes, a dedicated team is available to provide quick resolution for issues.

If the actual usage in some months is less than the quoted amount, how will Siam Carton Industry proceed?

Quantities can be adjusted based on actual usage with prior notice.

Can box designs be created? Are there any additional charges?

Yes, designs can be created, with additional charges based on complexity.

Do you provide stock storage services?

Yes, stock storage services are available for an additional fee.

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Other

What is the minimum order quantity? Can the delivery be split?

The minimum is 500 boxes, and deliveries can be split as needed.

How many days does production take?

Production takes 7-15 days, depending on the complexity.